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Item Library Promotion and User Engagement in Pandemic Times: The Case of Kazakhstan (presentation)(Дніпровський національний університет залізничного транспорту імені академіка В. Лазаряна, 2020) Yap, Joseph MarmolEN: Objectives. In these trying times due to the global effect of pandemic, what social media accounts do academic libraries in Kazakhstan maintain and how can they improve their social media engagement to continuously connect with their stakeholders? This report provides an overview of the current status of social media engagement of select academic libraries in Kazakhstan during the COVID-19 crises. This paper will give us a picture about the kinds of online postings shared by these libraries particularly with the use of Facebook. Methods. The top two universities ranked by Independent Quality Assurance Agency (IQAA) were considered in this report to compare with the only autonomous organization of education in Kazakhstan. The library social media accounts of these three organizations were investigated to review the number of followers, frequency of posting, and its overall social media engagement. Data collected is publicly available to all potential users, followers, or subscribers. Using the post engagement rate (PER) formula introduced by Socialbakers (2013) and adapted by Peñaflor (2018) & Magno (2016), this report identifies and analyzes the average PER Facebook pages maintained by academic libraries. The engagement metrics looked into the number of interactions and the widest reach possible in every post. All three academic libraries investigated maintain a Facebook page. The other account was just created last February 2020. To compare Facebook data during the pandemic times, public information available from June – August 2020 were measured. Results and Discussion. The social media platforms operated by the academic libraries in Kazakhstan are Facebook, Twitter, Instagram, VK, and YouTube. One of the earliest academic library Facebook accounts established in Kazakhstan started in 2010 with less than 3,000 accumulated followers after ten years. This shows a very slow rise in the number of followers considering an academic population of more than 5, 000 people in 2020. Data revealed that Eurasian National University Library’s Facebook account had a higher PER of 0.83 even if it only debut in 2020 compared to the Facebook page of Nazarbayev University which garnered 0.22 PER. KAZNU Library’s Facebook page had the highest PER of 1.02. Conclusions. Facebook is the most popular social media platform across the globe but it is not the case in Kazakhstan. Library marketing and promotion in Kazakhstan needs to be addressed as public relations is not the primary focus. The utilization of social media as a tool for user engagement is not fully developed. One way to look at it is to consider library staffing and identify their marketing background. The pandemic situation must be the turning point of academic libraries to enhance their reach with their stakeholders. It was a test to know the readiness of the library in terms of online communication and interaction.Item Networking Information Technologies as a Method Innovative Changes in Academic Libraries(Dnipro National University of Railway Transport named after Academician V. Lazaryan, 2019) Hovorukha, Volodymyr B.; Semenova, Larysa A.; Semenova, Liudmyla A.EN: Objective. The article examined at current global trends to require significant changes of the educational and library infrastructure. The analysis of these tendencies and of the current state of development of the educational and library sphere gave an opportunity to understand to the implementation of network technologies can affect to the activities of academic institutions. Methods. At the present stage, the popularity of distance technologies is increasing because they are best able to meet the new needs of modern users of library networks. The authors identified the factors of popularity and scope of networking technologies and investigated their influence on various aspects of the practical activity of university libraries. Results. Practical experience of the Scientific and Technical Library of DNURN named after academician V. Lazaryan demonstrates to the use of the modern networking technologies, which changed, improved and expanded the scope of services of the library institution. Conclusions. The research allows conclude to mastering library specialists of new knowledge and working skills to mobile information technologies. The introduction these technologies to practical activity promotes further development of the academic library and helps to improve forms of service for remote users to digital content.Item Open Science and Information Literacy as an Incentive for the Democratic Development of Society(Ukrainian State University of Science and Technologies, Dnipro, 2022) Pušnik, MiroENG: We live in a time of social and technological change. The economic and financial crisis at the beginning of the millennium, the covid-19 epidemic and finally Russia's aggression against Ukraine have shown how vulnerable the global community really is. On the other hand, we are witnessing extraordinary technological progress. In the field of science, we are witnessing an increase in the amount of data and information. In the paper, I aim to present the importance and role of academic libraries in dealing with the challenges brought by the above-mentioned phenomena. Open science, open education, respect for mutual differences, solidarity between differently developed environments must ensure the sustainable development of the community and the development of all its potentials. Academic libraries play a central role as a bridge between individual social groups. In this paper, I will try to outline how libraries can fulfill this mission.Item Perceptions and Practices of Academic Librarians in Handling and Managing Open Education Resources (Oers): Basis for Capacity Building Plan (abstracts)(Dnipro National University of Railway Transport named after Academician V. Lazaryan, 2020) Calilung, R.EN: Objective. This study determined the perceptions of academic librarians on open educational resources (OERs) in terms of familiarity, utilization by patron and purpose, management practices of OERs in terms of handling and storage, organization and marketing, and problems encountered in handling and managing OERs. Methods. It utilized quantitative-qualitative research design or mixed method using a validated researcher-made questionnaire. Descriptive statistics, which mainly consist of frequency distribution, percentile, mean and standard deviation, were used while thematic analysis was utilized for the qualitative data. Results and Discussion. The study revealed that academic librarians are moderately aware on OERs. Regarding digitized library collections, academic librarians are fully aware. In terms of utilization by patron, it was reported that majority of the types of OERs are rarely utilized. The top three types which are seldom utilized by patrons are course materials, digitized library collections and open textbooks. Conclusions. The familiarity of librarians on OERs depends on the degree of their exposure to such resources. Utilization of OERs by patron improves when guided on how to use them. Purpose is defined based on the optimal usage of the OERs. Lack of familiarity and exposure to OERs may lead to poor handling and storage, organization and marketing of these resources resulting to low appreciation from clients. A capacity building plan is needed to improve the handling and management of OERs in academic libraries.Item Perceptions and Practices of Academic Librarians in Handling and Managing Open Education Resources (Oers): Basis for Capacity Building Plan (presentation)(Dnipro National University of Railway Transport named after Academician V. Lazaryan, 2020) Calilung, R.EN: Objective. This study determined the perceptions of academic librarians on open educational resources (OERs) in terms of familiarity, utilization by patron and purpose, management practices of OERs in terms of handling and storage, organization and marketing, and problems encountered in handling and managing OERs. Methods. It utilized quantitative-qualitative research design or mixed method using a validated researcher-made questionnaire. Descriptive statistics, which mainly consist of frequency distribution, percentile, mean and standard deviation, were used while thematic analysis was utilized for the qualitative data. Results and Discussion. The study revealed that academic librarians are moderately aware on OERs. Regarding digitized library collections, academic librarians are fully aware. In terms of utilization by patron, it was reported that majority of the types of OERs are rarely utilized. The top three types which are seldom utilized by patrons are course materials, digitized library collections and open textbooks. Conclusions. The familiarity of librarians on OERs depends on the degree of their exposure to such resources. Utilization of OERs by patron improves when guided on how to use them. Purpose is defined based on the optimal usage of the OERs. Lack of familiarity and exposure to OERs may lead to poor handling and storage, organization and marketing of these resources resulting to low appreciation from clients. A capacity building plan is needed to improve the handling and management of OERs in academic libraries.Item The Value of Library Resources and Services Through the Lens of Discovery Tools(Dnipro National University of Railway Transport named after Academician V. Lazaryan, 2019) Zvonareva, DaryaEN: Objective. The objective of the paper is to show the discovery service from the perspective of the library and user values as a means of access to information. Methods. The literature review on the subject of value approach to the library functioning is provided. In the paper were used data from the user experience study, statistical reports and anecdotal experience. The results show the issues of customization of discovery services functionalities and resources management required. The users’ evaluation of the discovery service as a tool for finding and retrieval of information is also given. Conclusions. Discovery services have special functions and are powerful tools for identifying the required information, which is placed in directories and databases, online libraries, and external full-text databases. The study found that finding relevant information was of paramount importance to users who highly appreciated the usefulness of this service for their research.Item Мережеві інформаційні технології як засіб інноваційних змін в академічних бібліотеках (презентація)(Дніпровський національний університет залізничного транспорту ім. акад. В. Лазаряна, Дніпро, 2019) Говоруха, Володимир Борисович; Семенова, Лариса Анатоліївна; Семенова, Людмила АнатоліївнаUK: Розглянуто сучасні світові тенденції у освітній та бібліотечній системі, пов’язані з розвитком дистанційної форми навчання. Виявлено чинники, які спонукають інноваційний розвиток академічних закладів завдяки упровадженню у діяльність мережевих інформаційних технологій. Висвітлено позитивні зміни у практичній діяльності НТБ ДНУЗТ імені академіка В. Лазаряна після опанування фахівцями бібліотеки навичками роботи з новітніми мультимедійними технологіями.Item Цифрові мережеві технології в академічних бібліотеках під час сучасних викликів(Дніпровський національний університет залізничного транспорту імені академіка В. Лазаряна, 2020) Семенова, Людмила Анатоліївна; Щетініна, Тетяна Вікторівна; Колесник, Ольга ТимофіївнаUK: Розглянуто сучасні світові тенденції у освітній та бібліотечній системі, пов’язані з поширенням дистанційної форми навчання, а також вплив виклику у вигляді пандемії COVID-19 на інноваційний розвиток академічних закладів завдяки більш широкому впровадженню у діяльність цифрових мережевих технологій. Висвітлено позитивні зміни у практичній діяльності Науково-технічної бібліотеки Дніпровського національного університету залізничного транспорту імені академіка В. Лазаряна після опанування фахівцями бібліотеки навичками роботи з новітніми сервісами для роботи у віддаленому режимі.Item Цифрові мережеві технології в академічних бібліотеках під час сучасних викликів (презентация)(Дніпровський національний університет залізничного транспорту імені академіка В. Лазаряна, Дніпро, 2020) Семенова, Людмила Анатоліївна; Щетініна, Тетяна Вікторівна; Колесник, Ольга ТимофіївнаUK: Розглянуто сучасні світові тенденції у освітній та бібліотечній системі, пов’язані з поширенням дистанційної форми навчання, а також вплив виклику у вигляді пандемії COVID-19 на інноваційний розвиток академічних закладів завдяки більш широкому впровадженню у діяльність цифрових мережевих технологій. Висвітлено позитивні зміни у практичній діяльності Науково-технічної бібліотеки Дніпровського національного університету залізничного транспорту імені академіка В. Лазаряна після опанування фахівцями бібліотеки навичками роботи з новітніми сервісами для роботи у віддаленому режимі.